Alan Hamilton
Alan Hamilton
I believe social business is a new way for organizations of all sizes to form stronger working relationships within themselves and with their customers and partners. By demonstrating how any organization can become more open, responsible, compassionate and flexible I can show that staff and customer satisfaction increases, morale improves and better business results come.
The need for adoption
Quite rightly customers of IT solutions over the years have seen the use of collaboration tools as ways to improve how their business operates. ...
Culture is not part of the game – it is the game
Lou Gerstner, pictured opposite, used to be the Chairman and CEO of IBM. In his excellent book “Who Says Elephants Can’t Dance” there are...
The Collaborative Commuters
“Being Social” is not a thing. It’s not something a business would want to do. In the same way as a business doesn’t have...
Start small to build success with Social Business
If you are a regular reader of my blog, or even my book, you will know that I recommend an iterative approach to rolling...
Don’t expect to be social with your (closest) colleagues
You might think you’ve read that headline wrongly. Surely the whole point of social business collaboration is to be social with your colleagues? Yes,...
How to move from Email to Social without moving at all
At work virtually all of us work with email. At present it is the default and defacto method of communication. We probably also all...
Expertise Location and Knowledge Sharing Drive Better Outcomes Through Social Business
In the last article in my series about the role of social collaboration in knowledge and document management, I set the scene for positioning...
The Role of Social Collaboration in Knowledge & Document Management
In my career so far, I have come across a lot of confusion about the terms Knowledge Management, Document Management and now Social Collaboration....
Growing social business from the inbox out
Today's social tools for communication can make collaboration easier, and give you the ability to quickly find information in the right context. So how...
Driving Social Adoption through successful on-boarding of new users
One obstacle any social business project faces is getting users to actually log into it. Once they've done that they often find that they...
Social Business Success – in 18 slides
Ok, so I can't guarantee that in 18 slides I could give you all the advice about implementing social business solutions that would guarantee...
Social Business Marathon: Appoint Your Successors
I don't need a successor, only willing hands to accept the torch for a new generation. Rev. Billy Graham Being the leading light of a…
Social Business Marathon: Start Adapting Processes
If you have been following my series on the Social Business Marathon you'll know that we're past the half way mark: Last time we looked...
Building Communities & Content-The First Half of your Social Business Marathon
We are reaching the half way point in our social business marathon. To get past that milestone we need to start building communities and...
Pacing your Social Business Adoption-Early Adopter Growth Plan
One of the keys to getting your social business project to hold and for the people using it to find value from it is...
Warming Up for your Social Business Marathon – Vision
In my last posting I described three lessons learned from the implementation of social business projects. The third of these was to have energy...
3 Lessons Learned from Social Business Adoption Projects
Using a structured adoption approach is one way to give your social business project the best chances of success. What's often not discussed...
Build your Collective Corporate Intelligence with Social Business #socbiz #ibmsocialbiz #e20
There are two types of knowledge: explicit and implicit. Explicit knowledge is held in data in physical and electronic form. To access it you...
The (Social) Network Is Your Company
John Gage, the 21st employee of Sun Microsystems coined the now famous phrase: "The Network is the Computer" which became a prominent feature on the…
How can we create Predictive Knowledge?
Lew Platt, HP. "If only HP knew what HP knows, we'd be three times more productive." Much is discussed these days about Big Data and...