Alan See

8 Steps for Business Survival Cross-Training

This is part three of three from my eBook “Managers as Lifelong Learners” and continues my earlier thoughts on “How to build talent in...

How to Build a Learning Organization

This post is part two of three from my eBook “Managers as Lifelong Learners” and continues my earlier thoughts on “How to build talent...

How to Build Talent in Your Organization

Your employees need to be prepared and motivated for the next challenge.  Organizations need the human capital infrastructure in place to give their workforce...

6 questions to help you create your “follow” strategy

“What’s our following strategy?  What are you talking about?  We’re the thought-leaders in our industry, and our executives are well known.  We don’t follow;...

4 Observations to Share with Your Executives Who Don’t Use Social Media

Most people will agree that practical experience is a good thing. In fact, if you’ve been around the block a time or two, the...

NFL Fans Love Their Teams. Do NFL Teams Love Them Back?

Well, not if you use the Follow-to-Follower ratio on Twitter as the measure.  In fact, here is how NFL teams compare: As you can see,...

Wearable technology? It’s cool, it’s fun, and it will make some people feel uncomfortable.

Pictures and video have recently been top of mind for me as it relates to wearable technology.  So yes, I’ve invested in and played...

My Lessons from RadioShack

In the 1970s my father owned a RadioShack franchise.  So, while I was in high school I spent quite a bit of time on...

Decoding the Consumer

On the children’s live-action adventure show Captain Midnight, members of the Secret Squadron used special decoder rings to decipher messages that no one else...

8 Steps for Building Customer Bonds

Over thirty years ago I pledged my loyalty to the Navy blue and gold.  Then my son came along and decided to join the...

Perception is Reality

Beloit College recently released their Mindset List for the class of 2018.  This year’s list contains 55 items that provide a look at the...

3 Key Factors to Creating Your Customer Experience Strategy

Did you know that early phone books included detailed directions on how to use the telephone?  For example, a New York City telephone directory...

Is Your Marketing Content in Plain Writing?

“Give it to me in plain English.”  My children are grown now, but when they were teenagers I can still remember starting conversations with...

Are You Using the Dreaded Cold Call or Creating a Conversation?

Did you know that the cold call is not unique to sales?  It happens in the class room as well.  When a teacher asks...

4 Ways to Power Your Business with the “Who’s Viewed Your Profile” Feature on...

“Made you look!” When my kids were little I could play them with that phrase. When they were teenagers, “I’m watching you,” was my serious...

The Customer is in Control

I have an electric stove with a turbo boil feature. The manufacturer calls this feature “America’s fastest speed-to-boil” element. In fact, it does heat...

How to Improve Your Twitter Curb Appeal in Five Key Areas

Think about what first attracted you to your home.  Your initial impression as you pulled up and viewed the unique landscape and exterior architecture. ...

Create Your Own Formula for Success

I grew up in Grinnell, Iowa, a small town in the rural Midwest. It’s not exactly the place you would expect to find...

4 Reasons to Know Who’s Looking at You

"Haha, made you look!" When my kids were little they would taunt me with that phrase. It was intended as a playful insult because...

3 Tips for Building a Social Media Lifelong Learning Environment

Has rational ignorance impacted your organization's social media activity yet? Rational ignorance is the decision not to become more informed about something because the...

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