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Ajay Paul

Ajay Paul
Ajay Paul is a director & travel, transportation and hospitality practice lead at Information Services Group (ISG). He has more than 20 years of experience in IT and management consulting services. As an accomplished and results-oriented leader, he brings a blend of strategic thinking, operational know-how, sourcing expertise and global management experience to his clients. Ajay has a successful track record of driving operational excellence by leveraging process optimization, organizational change and strategic sourcing.

Fixing the Airline Industry’s Turbulent Customer Service Problem For Long-Term Success

For enterprise executives, conversations about digital strategy, DevOps, automation and machine learning come down to one question: “What’s the end game?” These innovations should...

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