Today’s interview is with Thom Gruhler, CEO & Founder of Fjuri Group, a marketing consultancy that is combining his CMO experience from Microsoft with world-class technology, data science, and the right analytics to help brands optimize their marke...
This is the second part of the article: 57 Insights from leading brands and experts on what it takes to deliver a Wow customer experience.
As mentioned in Part 1, over the course of the last 18 months and since How to Wow came out I’ve being interview...
Tune in again with Scott McCallister, CX University’s leading consultant in CX Financial Accountability, for an enlightening event on structuring the right tests to determine whether your CX initiatives have a positive effect on your organization’s financial results.
[Oct. 12, 19, 26; Webinar]
Learn how advanced analytics can help business leaders Know, Engage, and Serve their customers more effectively.
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