Adam Rogers

How to Extract Practical Data from Your Support Conversations

Looking for data mining techniques in marketing, sales, and customer support? Watch the webinar and see how to learn from your customer conversations and...

Tearing down the Walls Between Development and Support

When was the last time your development team and support team worked on ambitious projects together? Working with other departments or teams doesn't need to...

What Is the Perfect Amount of Transparency for Customer Support?

Wouldn't it be so much easier to just be completely honest with your customers? Finding the right level of what you can actually tell...

RUFing It out with Customer Feedback: Knowing The “Why”

Do you collect customer feedback? Are you using it to address the problems your customers actually experience? You may have found that Net Promoter Scores...

How to Stop Your Customers From Leaving You

No business wants to lose customers. But before throwing more money at the marketing and sales departments, have you ever looked at why some...

Build your customer-driven growth engine with Jeanne Bliss

Is your business looking to be more customer service driven? Customer experience expert Jeanne Bliss joined Kayako for a webinar where she took an in-depth...

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