Jacob Morgan
Jacob Morgan
I'm a best-selling author, keynote speaker, and futurist who explores what the future of work is going to look like and how to create great experiences so that employees actually want to show up to work. I've written three best-selling books which are: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).
The Twenty Success Factors of Collaboration
I've been doing a lot of research for the book I'm working on for McGraw Hill. A part of that research isn't just...
Implementing Emergent Collaboration at FSG Pt 1: Business Drivers and Where the Push Came From
This is the first in a series of posts on how FSG-Social Impact Consultants, is implementing emergent collaboration strategies and technologies within its organization....
Emergent Collaboration Vendor Review: Igloo Software
Every Friday I'm going to be reviewing a vendor in the emergent collaboration space and will provide an overview on that vendor which includes everything...
The Five Key Trends of Enterprise 2.0 (Emergent Collaboration)
Chess Media Group recently released "The State of Enterprise 2.0 Collaboration" report which collected survey responses from 234 executives and decision makers implementing these...
Implementing Enterprise 2.0 at a Healthcare Organization Pt 5: Future Plans and Lessons Learned
This is the fifth and final post in a series on how a mid size medical association is implementing emergent collaboration strategies and technologies...
Implementing Enterprise 2.0 at a Healthcare Organization Pt 4: Culture and Financial Impact
This is the fourth in a series of posts on how a mid size medical association is implementing emergent collaboration strategies and technologies within...
Implementing Enterprise 2.0 at a Healthcare Organization Pt 1: Business Drivers
This is the first in a series of posts on how a mid size medical association is implementing emergent collaboration strategies and technologies within...
Can Happiness be the Key for Emergent Collaboration?
I read an interesting article in the New York Times recently titled, "Do Happier People Work Harder?" I think the title pretty much...
Looking Stupid and Other Risks of Emergent Collaboration
The topic of risk isn't new and I've discussed it here along with a risk assessment framework. However the typical types of risks...
Your Company Doesn’t Get Social Business
Perhaps it is just me but I have noticed that when something doesn't go our way during the course of our interactions with a...
Forget “Voice of the Customer,” What about “Voice of the Employee?”
It seems as though many people are getting swept up and focused on the concept of the "voice of the customer." While I...
Money is Not the Top Business Driver for Emergent Collaboration
It's ironic that we spend so much time talking about the ROI of emergent collaboration isn't it? Sometimes I think we talk about...
There is No Perfect Strategy for Emergent Collaboration
The more I work with and research organizations deploying emergent collaboration strategies and technologies the clearer it becomes that there is no catch-all strategy....
The ROI of Enterprise 2.0 and the Value of Intangible Assets
I want to dispel a myth that I keep hearing and that myth is about the ROI of emergent collaboration technologies. We keep...
Understanding Resistance to Emergent Collaboration
Resistance to anything new is not uncommon and should in fact be expected. Emergent collaboration is no different and organizations that are investing...
Rolling out Features of an Emergent Collaboration Platform
After selecting a vendor for your enterprise collaboration initiative it's tempting to just release the product with all the features to the company. ...
Focus on Value or Features of Enterprise 2.0?
When discussing emergent collaboration solutions with clients or with organizations seeking to implement the best piece of advice that I (and I'm sure many...
Global Intranet Trends for 2011 (part 3)
Check out the Global Intranet Trends part 1 and part 2 here. Just to re-cap all of the data and the charts shown in this...
Google Plus, the Best Way to Duplicate Your Content
So I've been playing around with Google + since it came it (a few weeks now?) and I'm starting to notice something interesting. ...
Global Intranet Trends 2011 (part 2)
Check out Global Intranet Trends 2011 (part 1) One of the things we asked in out State of Enterprise 2.0 study (which we are releasing...