August 25: Danny Meyer Dishes Out Advice on the Importance of Hospitality in Business
Shep Hyken interviews Danny Meyer, CEO of the Union Square Hospitality Group. The award-winning restaurateur opened his first establishment, Union Square Cafe, in 1985 at the age of 27. Due to its emphasis on service and hospitality, Union Square Cafe soon became one of the premiere dining locations in all of New York City, and remains highly regarded today. Listen as Danny describes how to use those same principles – hospitality and service – to make any business a success.
“In any kind of business, you have the exact same five stakeholders, no matter what business you’re in. You have people who work for you, customers, a community in which you do business, you have suppliers and you have investors. And in a great business, all of those stakeholders are feeling great about your business and rooting for your success.” – Danny Meyer
Click here to listen to the interview.
