17 Ways to Tell if Customer Service is Your Purpose in Life

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Our “purpose” is the thing, item, or person we keep coming back to even after we’ve lost our way. Through good times and bad, we find ourselves surrounded by thoughts of what makes us feel good, feel important, and feel fulfilled.Customer Service is Your Purpose in Life

So, how can you find your purpose in life? Well, is your purpose:

  • What you love to do
  • What makes you excited
  • What gets you out of bed
  • What your inner child dreams of
  • Consistent, even throughout evolving life experiences
  • Something you keep doing because it makes you happy

Few are fortunate enough to have a purpose that can support their financial needs. But we can have a purpose that supports our hopes and dreams, even if just for a little.

I like to write and share my thoughts, knowledge, and experiences with others. That’s a worthy purpose. Some like to make music and share their song with the world. That’s a worthy purpose. While others like to volunteer for various charitable causes to help those in need. That’s a very worthy purpose.

Then, there are those whose purpose is to nurture, serve, and find ways to enrich the lives of those around them.

Can customer service be your purpose in life? Answer these questions to find out.

1.    Do you always seem to work at jobs that directly interact with customers?

2.    Do people always seem happy to see you and greet you with a big smile?

3.    Do you find it easy to give a compliment?

4.    Would you rather do for others before you do for yourself?

5.    Do you feel fulfilled when someone tells you how much they appreciate your actions?

6.    When you come across someone in need do you automatically think of ways to assist them?

7.    When you see a baby do you “have to” stop, say hello and try to get a smile from him or her?

8.    Is it more important for you that the entire team gets the credit than just you, even if you did most of the work?

9.    Can you keep your emotions in check and wear a smile even when you’re not at your best?

10. Are you always asking, “how can I help you?”

11. Do customers know your name and use it freely?

12. Are you one of the last people to leave a party because you stay to help clean up?

13. Do you often think of ways to make things around you better?

14. Is it wrong to arrive at a gathering empty-handed?

15. Can you keep calm and focused even when those around you aren’t?

16. Do you find creative solutions to those nagging problems we often deal with?

17. Is “doing a little extra” something you always do?

If you answered yes to most of these questions and aren’t working in a customer service-based profession, you should consider it. We always need good people and those willing to put a smile on the face of another.

Some go through life not knowing where they “fit” in this world or what they’re “meant to do”. What about you? What’s YOUR purpose?

Maybe it’s customer service and making a difference for others.

Great, then join the team. We’re glad to have you and look forward to all you can do!

Photo courtesy of Jack Canfield.

Republished with author's permission from original post.

Steve DiGioia
Steve uses his 20+ years of experience in the hospitality industry to help companies and their employees improve service, increase morale and provide the experience their customers' desire. Author of "Earn More Tips On Your Very Next Shift...Even If You're a Bad Waiter" and named an "ICMI Top 50 Customer Service Thought Leader" and a "Top Customer Service Influencer" by CCW Digital, Steve continues his original customer service, leadership and management-based writings on his popular blog.

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